In my last column (June 2020), I wrote about some of the many changes that garden centers have had to make during the COVID-19 pandemic. The good news is that it appears that most garden centers managed to adapt to these new requirements. Since the COVID-19 situation is not abating, an appropriate follow-up would be […]
An important partnership
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— PostedIn 1888, the Oregon Agriculture College (OAC) established a horticulture department with sights on building a single greenhouse and creating its own laboratories to conduct experiments. In the subsequent 132 years, OAC became Oregon State University (OSU) and the horticulture department has grown. When I graduated from OSU in horticulture 20 years ago, there were […]
Search engine optimization: Helping customers find you
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— PostedPreviously, I offered some tips on putting your website to work for you. This month, I’m back to help make sure your website can be discovered by search engines, such as Google, which is vital to helping both customers and other businesses find you on the internet. The primary goal of search engine optimization (SEO) […]
America needs our vote
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— PostedAt a time of national challenge, we can either look at what divides us or what unites us. Our nursery community is a critical ingredient in the great American experiment. We are a blessed and privileged few. America is only as strong as her citizens. Our nation is a cauldron of different perspectives, ideologies and […]
Seeding the need to garden
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— PostedNothing about the spring 2020 garden season has been ordinary. From March onward, the COVID-19 pandemic has impacted many facets of the garden industry in ways no one could have predicted. Six months ago, if you had described a scene where shoppers and workers were wearing masks and standing six feet apart, no one would […]
Becoming a Zoom Jedi master
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— PostedThe COVID-19 pandemic has forced me to work at home, isolated in what I have started calling “the 64th Avenue Bunker.” As a result, my family has gained a deeper understanding of my severe technological deficits. They commonly hear me uttering phrases like, “I just want it to work!” I am not quite to the […]
The first employee people see
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— PostedImagine you hired an employee who, when asked about your inventory, could only tell people what you used to sell. Or when asked where an item could be found, could only inexplicably point to empty space or not answer at all. Simply put, a single interaction with this employee might lead your customers to assume […]
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